This is a very fun game. Is it perfect? No, not at all. It has some balancing issues. But the bones are good and the gameplay can be immersive if you let it. As every simulation game, you start off with a shop from your late father. A family member is guiding you through the first steps, which is the typical tutorial. After that, it is up to you how to manage your business. The game is a shop simulator disguised as a pawnshop. Instead of ordering your stock from a supplier, your customers are your suppliers, and the trash if you run out to search the trash bins around the block for some low tier items. If you're lucky, you'll get a mid tier item which is worth a couple hundred dollars. To get the most out of your shop, you need to upgrade your shop appeal, your shop and item attraction or synergy and your character. Shop appeal goes up by decorating and having better items in your showcases. The synergy or attraction of your items are a bit more difficult to manage. It will give a boost in shop appeal too. The difficulty lies in having the correct items showcased together, which is mostly tied to the categories of the respective items. If you mismatch your showcases, the attraction goes down and with that your appeal too. Cleanliness is also part of the game, you start off with a simple manual cleaning mechanic but this part can luckily be replaced by automated vacuum bots. your character can be upgraded by unlocking upgrade stars, which can be spend in four skills that each give you bonusses for running your shop. The best skills help you with appraisal and pricing your items. You'll get skill points by levelling up. My current level is 50 or 51 and I have one more thing to unlock, which costs 5 skill points. Each item has categories, for which you need to get better knowledge. Increasing your knowledge is automatically done when you investigate items that cross your counter or that you find in the trash. Better knowledge seem to add to better appraisals. The shop can be upgraded two times, which will enlarge your shop area and storage area. There is not much customizing in the area. You can't build walls or change the shopfront. You'll end up with three identical shop fronts with each a door, and three doors to your storage area. Basically, each expansion is a copy of the first shop area. The last upgrade section is based on unlocking licenses. With these licenses you are able to get better items or get other perks that can help you with running your business. Shop interior is important too, the game has a theft mechanic. Thieves will get in our store and take stuff, usually the expensive items. The fun part is to attack the thieves with a slipper to get your item back. This mechanic can be disabled in the options, it can also be countered with blocking off your items from the customers. My shop is divided in half with counters and showcases. Customers can't reach any item but will "look" around and buy items from every showcase. To optimize the pawning mechanic, I have my counter in front of one of the storage doors. I run in and out to store or get pawned items easily. Because items aren't accessible to customers, I also run around getting each item they buy or put each bought item away to keep the attraction high. The unbalanced part of the game lies mostly in the end game. Each customer has traits, and each customer negotiates in the same way. I usually automatically reject certain customers because I know they don't come below the top price of the item(s) if they want to sell them. With buying there seems to be a bit more randomness to how far they want to stretch what they are willing to pay. High ticket items usually loose money when negotiating. I found that at least 50$ with single items is not counted while haggling. In bundles it is more random but it can go up to a 100$. I.e. an item is listed for 24587 dollars, while haggling the max price you can ask the customer could be 24550. It automatically makes you loose money. But to be honest, in my current game this doesn't matter if the daily profit is about 100k. The pawning system is not balanced well. I receive a storage rack full of pawned items for each Monday. The amount of items lies between 50 and 80 packages. Tuesdays usually get about 30 pawned items and Wednesdays to Fridays usually less than 20. This makes the Monday a very busy day. This is where my setup is useful because I can organise the Monday packages on Sunday, making it easy pickings when Monday business hours start. Customers always start haggling around the top price of the item. Most customers will accept offers well below the market prices, at least in my game. I started a couple new games to see how RNG works. In one game I got every customer with bad traits, that lead to them not willing to haggle and making me unable to get new items at reasonable prices. Another game, customers came in with items that are well worth over the amount of money that I had. I am talking about items well above the 20k price tag. I think the RNG could be handled better, to balance the game out more. The RNG for offered items needs work too. In my current game, what the customers offer me consist mostly of items like swords, shields, jewels, ancient knives, masks and statues. Less frequent are treasure maps and pendants. Very rarely I get other items. There are supposed to be firearms too, in my 40+ hours, I've seen 5 rifles past the ones that you get to unlock a license, but all as pawned items. I just don't get many items that exist in the game. In some other games I found that there are many items that I didn't see in my main game. Like tools, pillows, guitars and more. I would like to see more customers. Sometimes the same customer is twice or three times in the shop. The game is great already and it can be even better, especially with some balancing. A bigger store, or even a way to customize your store with walls, would be amazing too. If you love simulation games, this could be for you. I've seen many of the negative reviews too and I understand that the pacing can be a struggle. All I can say is that, for me, it all came down to shop interior and easy access to the storage area. I play without stamina, because I dislike that in a simulation game, so I can run around 24 hours per day. With stamina, it is surely more demanding. The hard part is to get through the first couple phases of the game. Unlocking the correct skills early give you a boost in appraising and pricing your items.