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Sorry We're Closed on Steam

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Sorry We're Closed is an eccentric story-driven survival horror game about demons, angels and what happens when both sides collide. A mix of classic fixed-camera exploration and arcade-style shooting where Michelle must use her Third Eye to see between worlds, uncover secrets and solve puzzles.

Sorry We're Closed is a lgbtq+, survival horror and female protagonist game developed by à la mode games and published by Akupara Games.
Released on November 14th 2024 is available on Windows, Steam Deck and Steam Machine in 6 languages: English, French, Spanish - Spain, Japanese, Simplified Chinese and Traditional Chinese.

It has received 1,648 reviews of which 1,615 were positive and 33 were negative resulting in an impressive rating of 9.3 out of 10. 😍

The game is currently priced at 16.65€ on Steam with a 30% discount, but you can find it for 4.97€ on G2A.


The Steam community has classified Sorry We're Closed into these genres:


Here is the detailed breakdown of supported languages for Sorry We're Closed:

UI Subtitle Audio
English
French
Spanish - Spain
Simplified Chinese
Traditional Chinese
Japanese

Media & Screenshots

Get an in-depth look at Sorry We're Closed through various videos and screenshots.

System requirements

These are the minimum specifications needed to play the game. For the best experience, we recommend that you verify them.

Windows
  • Requires a 64-bit processor and operating system
  • OS: Windows 10 or newer, 64-bit
  • Processor: Intel i3 or equivalent
  • Memory: 4 GB RAM
  • Graphics: Integrated (Intel UHD or AMD Radeon)
  • Storage: 2 GB available space
  • Additional Notes: The game performs well on many low-spec systems. Try the demo if you would like to check performance on your machine.

User reviews & Ratings

Explore reviews from Steam users sharing their experiences and what they love about the game.

20 hours played
Sept. 2026
So normally for survival horror games, I do a pro/neutral/con points for the review. I still plan to include that for this one, but frankly "Sorry, We're Closed" was weird and cool enough that I wanted to just write about how I felt about it first. You can see those feelings below the pro/neutral/con list. Pros of Sorry, We're Closed: - Fatal Frame-esque first person shooting sections paired with fixed camera angles and tank controls - Colorful and bright art style that balances itself with ugly and nasty environmental work, creating a beautifully surreal mix of styles - Story choices that lead to 4 possible endings (more writing on that below) - A plot revolving around queer romance and flawed relationships that is very compelling - Fun ranking system at the end of each core level that promotes improvement and replayability - Static item placement, meaning that you won't be able to skirt by on bad play just because the game keeps you constantly stocked up - Robust accessibility settings that allow you to curate your gameplay experience Completely Neutral Points: - There's a bit of a difficulty gap between normal and hard, which makes normal a bit too easy and hard a bit too hard - The four endings are locked in a little over halfway through the game, meaning that you have to replay the majority of the game to see more than one or two endings - The game is quite short. My first complete playthrough took about 9 hours, but bear in mind I have a serial habit of leaving games open while I cook and clean. Actual playtime was closer to 6 or 7 hours, with a little bit of replaying here and there Cons of Sorry, We're Closed: - Some of the audio used for dialogue lines are a bit repetitive, and one NPC in particular is more grating than it should be, Sorry, Chef Armando, you're just a bit much - You can't skip cutscenes or dialogue very easily, which is a hassle for replays - Fairly simple and often linear map navigation expanded thoughts below MECHANICS: "Sorry, We're Closed" is a colorful and bright survival horror game that uses first person for shooting, akin to Fatal Frame. It's big interesting twist is that you have a short range AOE surrounding yourself that affects how you can attack enemies, revealing weak points for them that you have to hit. If you miss the weak point, you don't do damage. While this zone is up, if you fire at an enemy outside of the zone, your bullets dissipate. Enemies have a chain system, where when you hit one weak point, another weak point will pop up after until the enemy is dead. You can combo those weak points to keep the enemy in a stunned state, and to charge up a OHKO move that instakills all smaller enemies and is central to most of the boss. If you attack an enemy without this zone, the game feels more typical: hit the head and deal a bit more damage, but really you can shoot wherever. It's survival horror, though, so ammo is sparse if you don't play smart enough. Playing smart (hitting weak points), the ammo economy is honestly fairly generous, and I didn't find myself running out of ammo very often. I consider this a pro more than a con, because the combo system works best on the pistol and shotgun, and horribly on the melee weapon. Having enough ammo to engage with the weak point system at all times matters more to me than the balance. Health, on the other hand, can be much stricter, and gives you that survival horror feeling. The game's systems are interesting and compelling in a way that made me want to start up another run immediately after beating my first, just to chase those elusive 6 star level ranks. Once you know all of the patterns to everything, it's less about surviving and more about dominating. This game lets you play without tank controls, but let's be real honest with each other. Why would you ever want to play a game with a fixed camera angle but not tank controls? What are you, some kind of sicko? Some kind of societal deviant? You want fixed camera angles and no tank controls? You don't like tank controls at all? You will not survive the winter. Tank controls should be on by default in my opinion, and players should be forced to turn them off. There are a variety of accessibility settings as well, such as an infinite healing item, strong aim assist, and being able to adjust the difficulty whenever you please. STORY (and interaction with it): This game has an honestly rather impactful story about queer romance. Your character is still coming off the sore spot of a 3 year old lesbian breakup, when a new nonbinary demon enters her life, desperate for her to fall in love with them. While you figure out what you want to do with that relationship, you're constantly asked what you should do about other people's relationships. Do you let them last? Do you step in and reveal the lies one person has told their partner for years? Do you attempt to patch up a centuries old abusive romance? What are you willing to do for a mere *chance* to get your ex back? Could you stomach falling in love with that demon yourself? This theme is so embedded into the core of this game that the weakpoint mechanic is literalised as breaking hearts. You are a constant heartbreaker, whether you want to be or not. The love and lives of your friends around you is often questionable and dangerous, let alone your own. Do you let them continue anyway? Or would you rather break every heart possible to prevent future hurt? I'm going to be thinking about these characters and the way they treat each other for a while. The story leaves its impact with an audience that understands.
8 hours played
July 2026
scariest jumpscare in the game is when you find out youre in london
8 hours played
June 2026
"Sorry We're Closed" is a PS1 retro stylized survival horror game, with heavy Silent Hill influences. However, this game is extremely vibrant, colorful, and includes mostly queer LGBTQ+ characters. Gameplay involves cycling between the real world and a demon world with the push of a button. Your character explores creepy areas, talks to some very interesting characters, and shoots / stabs demons in search of a way to deal with a certain powerful demon that is searching for love. The game takes approximately 6-7 hours to complete your first playthrough. There is a New Game+ mode and a total of 4 endings for replayability. + The art direction is fantastic. + Excellent world building with interesting characters. I actively wanted to talk to everyone to see what they would say. Well written and funny dialog. Original story with many storyline branches to choose from. + The boss fights are incredibly well designed. + Awesome music, especially during boss fights. - The original battle mechanic takes some getting used to. I found the regular battles to be more annoying than fun, hence why I will not be going for 100% on the game and get all the endings. This is not a typical survival horror game where you bash enemies with pipes and shoot them in third person mode. In this game the developers tried something new, you have to switch to first person mode and aim at the demon's heart, which moves around constantly. Interesting concept in theory, but not fun in practice. Protip: If playing with a controller, turn the look sensitivity up to the max. - The last hour of the game drags on, lots of added filler. - I did not enjoy the random puzzles at the end of the game. - No unlockable outfits / crazy weapons for New Game plus? Quality game, lots of originality here. However, the annoying battle mechanics and filler last act bring the game's score down a bit for me. Overall: 8/10
43 hours played
April 2026
I've beaten it 5 times but I keep coming back for the toxic yuri.......The chokehold this game has me in is crazy......
6 hours played
Feb. 2026
Sorry, We’re Closed is one of the most interesting genre fusions I’ve played, and a game I think I’m still trying to fully understand. It is about love, it is about loneliness, it is about allowing one’s self to heal - or not. The premise is as follows: you play as Michelle. Years ago, Michelle was dumped by a girl she was terribly smitten with, and now she watches episodes of the daytime soap opera her ex stars in while ringing up customers at the corner store where she works. She is well and truly stuck, in love with a woman who has already forgotten her. Michelle is pulled out of her comfortable misery by an evening visit from The Dutchess - a terrifying, gender ambiguous, hypersexualized demon. Michelle is The Duchess’s newest object of desire, a guest of honor in the Dutchess’s demonic domain. Michelle’s first escape leaves her with an opened Third Eye - a way to see into the world of angels and demons that surround her. Michelle has four days to find a way to break her curse - or perhaps, to fall in love with her demonic admirer. That on its own is an intriguing hook for me, I find interpretations of Christian mythology to be fun, and I have certainly spent some of my days as a depressed sapphic, wondering what I did to drive her away, what I was supposed to have done better. Sorry We’re Closed plays like a mixture of Catherine, the bizarre and very unique Atlus dating sim/puzzle-platformer from the seventh generation of consoles. There have been a variety of quirky and strange dating sims since then, most of which with a comedic tone. Sorry We’re Closed makes two important changes that allow it to stand head and shoulders above its most direct reference point - tone, and gameplay loop. Atlus has often incorporated these dating simulation elements in its Persona series, and while Catherine solved the main issue with these elements in Persona (the characters in Catherine are, ostensibly, of legal age by North American standards) Atlus has thus far always presented a very heteronormative, simplistic look at love - you play as a man, you pursue (or are pursued by) women. Sometimes she’s a demon, sometimes she’s your homeroom teacher, but the pairing is always the male player character and his digital honeypot. Sorry We’re Closed is not a power fantasy, at least, not inherently. The game asks more about the nature of love, and its worth, than what the player will get when they acquire it. Should Michelle encourage a nearly-fallen angel to keep going after love, and accept being cast out of heaven so that he can be with his demonic lover? Is Michelle willing to meet The Dutchess on their terms, and understand why this person is so sure love will fix the hole in their heart? Can anyone truly experience love if they are not willing to be changed by it? For me, these are more interesting ideas to ruminate on than “hmm, should I go for the blonde or the redhead?” Sorry We’re Closed looks and handles a lot like Resident Evil 2, with its Playstation esque graphics and blocky polygonal models for characters. They’re presented with much more fidelity than was possible on that old console, and the gameplay is both tense and enjoyable. Each night you’ll explore a new dungeon, using your Third Eye to navigate the underworld and battle lesser demons. Michelle is equipped with an axe, and later two firearms, and when aiming them you’ll switch from isometric to first-person view. Switching to first-person is also useful for solving puzzles and taking in more of the surprisingly tense environmental detail of these surreal spaces, often blending urban decay with heavenly splendor. The art absolutely steals the show, as well. While the character models are nice, and detailed, the character portraits are nothing short of marvelous. At times beautiful, at times horrifying, at times both (but that might say more about me than about the art), the game feels distinct and original in the way it presents itself. The sountrack blends atmospheric horror tracks with hip-hop, which is probably the best relationship in the whole game. Sorry We’re Closed takes about five hours to complete, but includes a new game plus mode to explore other endings, of which there are three - not counting different ways side stories can be resolved. None of the endings felt objectively good or objectively bad, they all felt like choices a player character could reasonably make, being in Michelle’s shoes. You can choose to be selfish, to be altruistic, to be self-destructive. That’s something I appreciate in games that offer these kinds of branching endings. There needs to be a reason why I might choose to do it, beyond “hey, I wonder what was behind door number 3?” I played Sorry We’re Closed while working through my feelings about a difficult, up-and-down relationship. I saw my own equivocations about that relationship reflected back at me through Michelle’s journey. Was I chasing a real person, or a fictional ideal of what the relationship could be? If love can make an individual more whole, then what is the cost of packing yourself into the cracks of another person’s heart? In allowing yourself to change for someone else, how do you feel if you come out the other side worse for it? To me, it takes a fine piece of art to stir up those introspective, difficult questions, and Sorry We’re Closed is a very fine piece of art in my estimation.

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Frequently Asked Questions

Sorry We're Closed is currently priced at 16.65€ on Steam.

Yes, Sorry We're Closed is currently available at a 30% discount. You can purchase it for 16.65€ on Steam.

Yes, Sorry We're Closed received 1,615 positive votes out of a total of 1,648 achieving an impressive rating of 9.28.
😍

Sorry We're Closed was developed by à la mode games and published by Akupara Games.

Yes, Sorry We're Closed is playable and fully supported on Windows.

No, Sorry We're Closed is not playable on MacOS.

No, Sorry We're Closed is not playable on Linux.

Yes, Sorry We're Closed is playable and fully supported on Steam Deck.

Yes, Sorry We're Closed is playable and fully supported on Steam Machine.

No, Sorry We're Closed does not support VR.

Sorry We're Closed is a single-player game.

Yes, there are 2 DLCs available for Sorry We're Closed. Explore additional content available for Sorry We're Closed on Steam.

No, Sorry We're Closed does not support mods via Steam Workshop.

No, Sorry We're Closed does not support Steam Remote Play.

Yes, Sorry We're Closed is enabled for Steam Family Sharing. This means you can share the game with authorized users from your Steam Library, allowing them to play it on their own accounts. For more details on how the feature works, you can read the original Steam Family Sharing announcement or visit the Steam Family Sharing user guide and FAQ page.

You can find solutions or submit a support ticket by visiting the Steam Support page for Sorry We're Closed.

Data sources

The information presented on this page is sourced from reliable APIs to ensure accuracy and relevance. We utilize the Steam API to gather data on game details, including titles, descriptions, prices, and user reviews. This allows us to provide you with the most up-to-date information directly from the Steam platform.

Additionally, we incorporate data from the SteamSpy API, which offers insights into game sales and player statistics. This helps us present a comprehensive view of each game's popularity and performance within the gaming community.

Last Updates
Steam data 26 September 2026 17:26 UTC
SteamSpy data 16 October 2026 23:46 UTC
Steam price 26 October 2026 19:28 UTC
Steam reviews 18 October 2026 22:03 UTC

If you'd like to dive deeper into the details about Sorry We're Closed, we invite you to check out a few dedicated websites that offer extensive information and insights. These platforms provide valuable data, analysis, and user-generated reports to enhance your understanding of the game and its performance.

  • SteamDB - A comprehensive database of everything on Steam about Sorry We're Closed
  • SteamCharts - Analysis of Sorry We're Closed concurrent players on Steam
  • ProtonDB - Crowdsourced reports on Linux and Steam Deck Sorry We're Closed compatibility
Sorry We're Closed
Rating
9.3
1,615
33
Game modes
Features
Online players
14
Developer
à la mode games
Publisher
Akupara Games
Release 14 Nov 2024
Platforms
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